Guest information
Self check-in guide
Review these steps before traveling. Exact unit details, lockbox codes, door PINs and private access information must be sent only to verified guests.
- 1
Confirm the booking
Make sure you have the confirmed property or unit, dates, number of guests, total payment and official host contact.
- 2
Send guest information
Provide the registered guest’s full name and a clear valid government-issued ID when requested. Additional guests may also need to be registered.
- 3
Receive private arrival instructions
The host will send the exact building, unit, contact person and access procedure privately. Do not forward door codes to unregistered persons.
- 4
Arrive and coordinate with staff
Present your valid ID and booking confirmation to the building’s authorized guard, reception or designated staff, depending on the confirmed unit.
- 5
Inspect the room
Check the room and report any existing concern immediately. Follow the house rules, visitor rules and building policies sent with your booking.
- 6
Check out properly
Turn off appliances, secure the room, dispose of waste as instructed and return keys or access devices using the confirmed procedure.
Need arrival assistance?
Message the official page and include the registered guest’s name and booking dates.